Connect every customer touchpoint with technology that delivers seamless experiences from digital discovery through in-store fulfilment and beyond.
Retail has transformed fundamentally. Customers expect consistent experiences whether browsing online, shopping in-store, or engaging via mobile. They expect real-time inventory visibility, flexible fulfilment options, and personalised interactions across every touchpoint. Meeting these expectations requires technology that connects previously siloed systems into a unified commerce platform.
200OK Solutions helps retailers build the connected technology infrastructure that enables omnichannel excellence integrating e-commerce, physical retail, supply chain, and customer engagement into cohesive digital ecosystems.
Disconnected channels creating inconsistent customer experiences
Inventory visibility gaps across stores, warehouses, and fulfilment centres
Monolith POS and retail systems limiting innovation
Competition from digital-native retailers setting new experience standards
Supply chain complexity in multi-channel fulfilment
Data fragmentation preventing unified customer views
We build digital storefronts and commerce platforms that deliver engaging shopping experiences from product discovery through checkout optimised for conversion and performance.
We connect digital and physical retail enabling capabilities like buy-online-pickup-in-store (BOPIS), ship-from-store, endless aisle, and unified basket across channels.
We implement systems that provide real-time inventory visibility and intelligent order orchestration ensuring customers see accurate availability and orders route to optimal fulfilment locations.
We build personalisation engines, loyalty platforms, and customer engagement systems that create differentiated experiences and drive repeat business.
Commerce platform development and integration (Shopify, Magento, custom)
POS modernisation and integration
Order management system implementation
Customer data platform development
AI-powered personalisation and recommendations
Supply chain system integration
We built a scalable e-commerce solution for artisanal jewellery, featuring customisation options, real-time inventory updates, and enhanced user experience. The platform elevates the online jewellery shopping experience with personalisation features and artisan profiles enabling customers to discover and purchase unique pieces while the business scales efficiently.
We developed a comprehensive GST-compliant cloud-based ERP for jewellery retailers that simplifies business management with integrated sales, purchases, receipts, payments, and inventory tracking. The solution provides custom modules, data privacy, comprehensive reporting, and smart tracking enabling error-free operations with utmost simplicity.