Digital Services for Citizens

Secure, accessible technology that improves citizen services, enhances government efficiency, and maintains the transparency public trust requires.

Public Service Mission

Government Technology Expertise

Government and public sector organisations face unique technology challenges: serving diverse citizen populations, operating under intense scrutiny, maintaining security in high threat environments, and modernising whilst managing limited budgets. Success requires technology partners who understand both the technical requirements and the public service mission that drives everything.

200OK Solutions brings experience in public sector technology delivery. We build solutions that improve citizen services, enhance operational efficiency, and meet the security and compliance requirements that government agencies demand.

Industry Challenges

Challenges We Solve

Outdated infrastructure creating operational inefficiency and citizen frustration

Security requirements in high-threat environments

Accessibility mandates requiring inclusive design

Budget constraints demanding efficient use of public resources

Transparency requirements for public accountability

Integration across departments and agencies

Our Solutions

How We Help

1

Citizen Services

We build digital platforms that enable citizens to access services, submit applications, track requests, and interact with government, improving experience whilst reducing operational costs.

2

Platform Evolution

We transform aging government systems into modern, maintainable platforms enabling improved service delivery without disrupting critical operations.

3

Data & Analytics

We implement analytics capabilities that support evidence based policy making, performance management, and operational optimisation.

4

Security & Compliance

We design and implement systems that meet government security requirements ensuring data protection, audit capabilities, and compliance with relevant standards.

Technical Capabilities

Relevant Capabilities

Secure development practices meeting government standards

Accessibility compliance (WCAG 2.1 AA/AAA)

Monolith modernisation for government systems

Cloud deployment in government approved environments

Integration across government systems and databases

Transparent, auditable development processes

Success Stories

Case Studies

SharePoint Online Office 365 Project Approval System

UK

We built a robust project approval system for a UK organisation featuring multi stage workflows, centralised document management, and advanced reporting capabilities.

The solution digitised infrastructure project registration with automated notifications, enhanced collaboration, and strengthened data security replacing manual paper-based processes.

Document Management Solution Automated Workflow

UK

We implemented a document management solution that automates approval processes and ensures secure publishing with real time notifications and metadata driven search.

The system includes multiple security layers, automated notifications, and Power Automate integration enabling efficient, auditable document workflows for organisational compliance.

SharePoint Intranet Employee Collaboration Portal

India

We developed a centralised intranet portal fostering employee collaboration, engagement, and information sharing with integrated tools and dynamic content.

Features include task tracking, HR management, collaboration tools, and employee engagement capabilities creating a unified platform for organisational communication.

Visitor Check-In System Power Apps Automation

Automation Solution

We built a Microsoft Power App to automate visitor check-in and check out processes, integrating with SharePoint Online and Power Automate.

The solution streamlines visitor management for organisations requiring secure, auditable visitor tracking.