Loyalty Programmes: Are They Worth the Cost?
Most retail loyalty programmes are structured around discounts and points that erode margin without meaningfully increasing customer lifetime value (CLV)....
Most retail loyalty programmes are structured around discounts and points that erode margin without meaningfully increasing customer lifetime value (CLV)....
Slow retailers lose margin not because they lack data, but because they act on it too...
In 2026, retail margin protection is no longer a pricing challenge, it is a data architecture...